Our Executive Team

  • Fritha Radyk
    CEO

    Fritha was appointed CEO of Mercy Community in July 2019. She is a successful executive with impeccable leadership credentials, having led complex projects and operations for large management consulting…

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    Fritha Radyk

    CEO

    Fritha was appointed CEO of Mercy Community in July 2019. She is a successful executive with impeccable leadership credentials, having led complex projects and operations for a large management consulting, healthcare and community services organisations in Australia and overseas for more than 20 years. Her warm and engaging leadership style coupled with her strong business acumen provides a firm foundation for Mercy Community to deliver quality, values-aligned disability, aged care and family services to communities in Queensland and Northern NSW.

    Fritha began her career at Ernst and Young in New Zealand where she specialised in strategic planning, project management and process reengineering with a subspecialisation in Healthcare. She also spent time in Canada running a Healthcare and Education consulting firm with colleagues from Ernst and Young.  After leaving consulting Fritha found her passion in operations with key line management roles as manager of the Mergers and Acquisitions team for the New Zealand Commerce Commission, and operations manager for the Chemistry Group at Industrial Research Limited.

    After moving to Australia she called on her management consulting background again working in private equity specialising in small growing companies. Returning to her roots in Healthcare she then spent several years at Mater Health Services completing a major change program for the main site, including the closure of the Mater Children’s Hospital, and then moved on to open and lead a new regional Mater Hospital in Springfield. In her next role as COO of Icon Cancer Care, she led a large team of healthcare professionals across Australia and worked with the leadership team and private equity investors to drive accelerated growth of the organisation.

    At Mercy Community, Fritha is excited to be working with the Board and Leadership Team to deliver sustainable and mission-driven services that meet the needs of local communities today and tomorrow. She also enjoys the strong personal alignment she has with the Mercy mission, counting her role as a Foster Mum among her proudest achievements.

  • Kym Langill
    Executive Director Families & Young People Services

    Kym commenced in the role of Executive Director Families & Young People Services in November 2017. In this role, Kym is responsible for leading the Families…

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    Kym Langill

    Executive Director Families & Young People Services

    Kym commenced in the role of Executive Director Families & Young People Services  in November 2017.  In this role, Kym is responsible for leading the Families and Young People Services portfolio in: the mission, vision and values; strategic and high quality operations of the service delivery; and communication and engagement of stakeholders.

    Kym brings to the role a wealth of experience in the community services sector. Prior to joining Mercy Community Kym was an experienced NSW Public Sector Senior Executive spanning both Human Service and Central agencies including Department of Premier & Cabinet, Family and Community services and Juvenile Justice. She has demonstrated expertise in change management and reform implementation.   Kym has a long work history with the NGO sector – most recently as the Director Housing and Homelessness for a large NGO in Northern NSW.

    Kym shows leadership in strategic engagement both inside the organisation and in partnership with external stakeholders. Her successes include redesigning a number of service systems including the Specialist Homeless Services, Out of Home Care services and Universal Early Intervention services in Northern NSW.

    In this role, Kym’s aim is to support the organisation to lead the Families and Young People Directorate to achieve its strategic objectives and to help drive transformation.  Kym believes it’s important to consolidate the great work Families and Young People deliver consistent with the MC mission and values and at the same time provide strategic direction for the commercial objectives within an expanding and dynamic service sector.

    Kym is a relationship builder, a strategist and a strong collaborator known for her friendly, energetic can-do attitude.

    When Kym isn’t behind her desk or in meetings, she’s an avid fitness fanatic as a Les Mills gym instructor and forever mum to her rescued 10 year old golden retriever, Blossom.

  • Anne Skordis
    Executive Director NDIS Services & Acting Executive Director Aged Care Services

    Anne Skordis commenced in the role of Executive Director NDIS Services in February 2018. Anne is regarded as one of the leading experts in the NDIS across Australia…

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    Anne Skordis

    Executive Director NDIS Services & Acting Executive Director Aged Care Services

    Anne Skordis commenced in the role of Executive Director NDIS Services in February 2018. Anne is regarded as one of the leading experts in the NDIS across Australia and thus brings significant experience in relation to disability policy and services to Mercy Community. Anne was most recently an Expert Advisor at the NDIA and was formerly the General Manager Scheme Transition for the NDIA with responsibility for leading collaboration with the Commonwealth, States and Territories regarding transition to full implementation of the NDIS.

    Prior to her time at the NDIA, Anne held a number of high level Executive roles within the NSW Government related to disability and aged care policy, regional operations, and service delivery. Just before joining the NDIA her most recent NSW roles were in intergovernmental negotiations and disability policy reform including a role as the Executive Director, NDIS Implementation and Transition for the NSW Department of Family and Community Services, negotiating the initial design and implementation of the NDIS.

    Originally from Victoria, Anne studied social work and her early career was in income support programs, concessions and customer policy for gas and electricity providers in Victoria.

    Anne currently commutes between Geelong and Brisbane but enjoys regular weekends in Sydney being a tourist with her two grandsons.

  • Shanelle Bennett
    Director Mission Integration

    Shanelle Bennett was appointed to the Director Mission Integration role in November 2018, a vital role in our organisation, which is responsible for integrating Mercy Community’s…

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    Shanelle Bennett

    Director Mission Integration

    Shanelle Bennett was appointed to the Director Mission Integration role in November 2018, a vital role in our organisation, which is responsible for integrating Mercy Community’s mission and values. Shanelle and has been part of Mercy Community since 2016, where she was in a Pastoral Care and Volunteer Coordinator role at our Aged Care facility. It was here that she increased the number of volunteers by 150%, delivered pastoral care to residents, and initiated many beneficial programs and relationships for Mercy Community.

    Shanelle has a wealth of experience in counselling and pastoral care, including roles with Salvation Army, Australian Catholic University, Queensland Department of Corrections, and an Executive Director position with NET Ministries. While at NET Ministries, Shanelle, along with her husband, developed a cutting-edge youth ministry across Australia, which was authentic, sustainable, and adaptable. Shanelle and her husband also established an international ministry in Uganda.

    Shanelle brings to the role strong servant leadership skills, empathy, and a person-centred approach. She has excellent interpersonal skills, and the ability to drive cultural and transformational change in an organisation.

    Shanelle is married with three grown children, who now have families of their own.

  • Brendan Wong
    Chief Financial Officer

    Brendan commenced in the role of CFO in February 2020. Brendan has deep financial and corporate experience, having worked for a range of ASX-listed entities in the past 17 years, as well as professional accounting experience after a 5 year tenure with a Big-4 firm…

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    Brendan Wong

    Chief Financial Officer

    Brendan commenced in the role of Chief Financial Officer in February 2020. Brendan has deep financial and corporate experience, having worked for a range of ASX-listed entities in the past 17 years, as well as professional accounting experience after a 5 year tenure with a Big-4 firm. Qualifying as a Chartered Accountant early in his career, Brendan was subsequently promoted to Fellow in 2012 in acknowledgement of his leadership and management expertise. Brendan’s skillset crosses from all aspects of finance into other associated areas of strategy, risk, governance, administration and compliance.

     

    Before commencing at Mercy Community, Brendan’s professional background included senior finance roles for well-known publicly listed entities such as the Clem7 tollroad, AirportLinkM7 tollroad, Downer and Shine Lawyers. These complex and challenging roles have provided him with a strong appreciation of the interaction between finance and operations, and the critical function that support areas play in delivering on the organisation’s purpose. Additionally, his pro bono work over the past 15 years in the not-for-profit space for organisations such as Emmanuel Community, 40 Days for Life and Real Talk Australia have given him a keen insight on the financial challenges facing purpose-based organisations.

     

    In addition to his professional and not-for-profit experience, Brendan brings his Catholic faith and love of God to Mercy Community. Through a combination of the sense of vision, mission and purpose, Brendan is looking to build on the legacy of the Sisters of Mercy in serving this essential part of the community.

     

    When not at work, Brendan enjoys spending time with his wife and four beautiful children, playing the piano and improving his skills on the golf course.

  • John Kilbride
    Chief Information Officer

    John Kilbride was appointed as Chief Information Officer and a member of the executive team with Mercy Community in April 2020…

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    John Kilbride

    Chief Information Officer

    John Kilbride was appointed as Chief Information Officer and a member of the executive team with Mercy Community in April 2020. He previously was the owner and CEO of 360SharedServices, a technology consulting company providing strategic planning and management to their customer’s IT departments. John has a unique and interesting background, after graduating from high school he enlisted into the US Army where he spent 12 years of service. During this time, he was fortunate enough to spend most of his service with the United States Special Operations Command and was deployed on several key operations. John decided to end his specialised military career and forged a new career as a civilian in  Information Technology.

    John holds a Bachelor of Business Administration, Information Management Systems. He has developed his information technology career within several industry’s including aged care, professional accounting services, transport/logistics and the energy sector. He has served at the Director level with responsibility to executive leadership with numerous roles.

    John is married with three children, and enjoys cooking, the outdoors, camping with his family and any sport with a ball.

    Passionate about delivering efficiencies through fit for purpose technical solutions, John joined Mercy Community to create a mature and dynamic environment that aligns with the business strategy. He believes people are our greatest asset and people drive change not systems.

  • Mark Cook
    Director People & Culture

    Mark is a successful Global Human Resources Executive with over 25 years’ experience in roles at senior management level…

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    Mark Cook

    Director People & Culture

    Mark is a successful Global Human Resources Executive with over 25 years’ experience in roles at senior management level.  Experienced in Human Resources, Organisational Design, Change Management, Talent Attraction/Development, Business Services and Leadership.

    He has worked functionally in technology, sales, service, financial planning, business banking, finance, corporate services, energy and the government sectors.

    Mark is experienced in driving cultural and business change with a passion for people and a strong focus on delivery through leadership development, Agile Project methodology and Lean process improvement.

    He believes in enabling teams to be successful and building their skills, with a focus on simplicity of design and getting work done in an agile way. Mark strongly believes in enabling teams to be self-sufficient and empowered and to have the access they need to the business context to be successful. This philosophy is based on the performance of teams bringing greater strength and better outcomes over the dependency on the individual performer.

    Mark has led Human Resource and Talent teams globally and in Australia/New Zealand, and is known for driving a collaborative, learning and high performing team environment.

     

  • Tim Nayton
    Director - Governance and Risk

    Tim has a passion for achieving excellence in health, aged and community care services through the development and implementation of clinical governance, enterprise risk and quality management systems…

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    Tim Nayton

    Director - Governance and Risk

    Tim has a passion for achieving excellence in health, aged and community care services through the development and implementation of clinical governance, enterprise risk and quality management systems.

    Tim commenced his professional career as a Physiotherapist and completed a postgraduate qualification in musculoskeletal physiotherapy and focused on that specialised area for several years before moving into managing occupational health.

    After completing an MBA and graduate qualifications in Clinical Governance Tim commenced his executive career in health, aged and community care which has spanned over 15 years working in many parts of Australia with multinational, national and state-based organisations.

    Through his educational qualifications, clinical expertise, and senior executive experience within commercial and mission-based organisations, Tim comes to Mercy Community with a unique range of skills and experience.

    Throughout his management career Tim’s leadership philosophy has been based on three key tenets; to achieve service excellence, to build operational and financial resilience, and to grow organisational capability – especially through people and technology.

    Tim is always focussed on developing processes and frameworks that enable an organisation to consistently meet the principles of person-centred care by ensuring people are treated with compassion and dignity, where they participate in decision making, and where the client’s needs and aspirations are foremost in the care planning process.

     

Our Board

  • Rowena Mcnally
    Chair

    Rowena has over 25 years’ experience as a board director and board chair…

     

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    Rowena Mcnally

    Chair

    Rowena has over 25 years’ experience as a board director and board chair.  She has served on a number of national and regional boards across a broad range of areas including Catholic and government hospital, health and aged care services, disability, water and energy infrastructure and professional membership organisations. 

     

    Rowena has held several roles with Church entities including Chair of Catholic Health Australia.  She currently serves on the board of Archdiocesan Development Fund, Open Minds, Power and Water Corporation (NT) and Indigenous Essential Services Ltd Australia. 

    Rowena is a Fellow of the Australian Institute for Company Directors, a Fellow of the Australian Institute of Managers and Leaders, a Fellow of the Resolution Institute and a member of the Risk Management Institute of Australia.

  • Natalie Smith
    Deputy Chair

    Natalie has 30 years’ experience in the leadership and governance of strategy execution. She is an experienced corporate advisor, particularly in the area of digital transformation, with deep expertise in technology, change management, risk and governance.

     

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    Natalie Smith

    Deputy Chair

    Natalie has 30 years’ experience in the leadership and governance of strategy execution. She is an experienced corporate advisor, particularly in the area of digital transformation, with deep expertise in technology, change management, risk and governance.  Natalie’s previous executive roles include Partner in Deloitte’s Risk Advisory practice and establishing the Chief Delivery Officer role for Queensland Health.  Prior to that, she led and grew technology consulting services for PriceWaterhouseCoopers and a national consulting firm which was subsequently acquired. Her experience spans most industries, with emphasis in Health, Education and not-for-profit organisations. She is an advocate of realising human potential, building diverse and high performing teams and innovative flexible work practices.

    Natalie is currently a member of the Finance, Investment and Property Board for Uniting Church Queensland, Chair of QUT School of Management Industry Advisory Board and Adjunct Associate Professor at the John Grill Centre for Project Leadership.  She is in the final stages of a PhD, researching the role of corporate leadership in transformation outcomes.

    Qualifications: (BSc, MHROD, MBusRes, MAICD)

  • Lynn Smart
    B Com, CPA, MBA, FAICD

    Lynn is an experienced company director, business and accounting professional with a strong commitment to quality community service provision in a transforming…

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    Lynn Smart

    B Com, CPA, MBA, FAICD

    Lynn is an experienced company director, business and accounting professional with a strong commitment to quality community service provision in a transforming health and disability sector. She is outcome and customer focussed, gained from a commercial sector background including significant mergers and acquisition exposure. Lynn’s substantive profession has been in senior management and accounting roles within organisations and later as director of her own consulting company.

    Lynn is currently an independent director of Holy Cross Laundry Ltd, a subsidiary of the Mater Hospitals and Health Services. She is also an independent director of Zarraffa’s Coffee Group Pty Ltd. Her prior directorships include Queensland Irrigation Scheme LMA Stage 3 board on behalf of the Queensland Department of Energy and Water Supply, Open Minds Australia Ltd and the Anywhere Theatre Festival Ltd.

    Lynn holds a Bachelor of Commerce (Accounting) and has been a CPA for more than 20 years. She also holds an MBA from the University of Queensland and is a Fellow of the Australian Institute of Company Directors.

  • Gail Davidson
    GAICD

    Gail has worked in management for over 40 years. She has worked in the disability sector for over 26 years at Executive level and has been responsible for the provision of a…

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    Gail Davidson

    GAICD

    Gail has worked in management for over 40 years. She has worked in the disability sector for over 26 years at Executive level and has been responsible for the provision of a range of services for children and adults. She has managed the establishment of new services in Queensland, New South Wales and South Australia.

    Gail has been a member of Government Boards and Committees such as the Inaugural Chair of the Regional Disability Council CQ, the Disability Council of Queensland and the Complaints Management Quality Committee, providing advice to the Minister on issues relating to people with a disability and their use of Government services.

    Gail has also served on the Board of the Gambling Community Benefit Fund under Treasury, which recommends the distribution of government funds to community organisations to assist them to meet community need. She has presented papers at the Australian Society for the Study of Intellectual Disability Annual National Conference and has been a member of the Queensland Government’s “CQ – A New Millennium Project” and the Gladstone Foundation. She also currently sits on the National NDIS Policy Committee on Social Inclusion and Accommodation in Canberra.

    Gail has particular expertise in the operation of community based not-for-profit organisations and the provision of services within regional centres. Gail is in her third term as a Director and member of the HR Committee on the Board of the Gladstone Ports Corporation. She has an extensive network of contacts within Government and non-government organisations and businesses.

    Gail has a management qualification, continues her studies and is a Fellow of the Australian Institute of Company Directors.

  • Julie-Anne Schafer
    Board Member

    Julie-Anne Schafer has experience in diverse and highly regulated sectors including financial services, infrastructure, member service, health and transport. She has ASX, unlisted public company, government and advisory experience.

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    Julie-Anne Schafer

    Board Member

    Julie-Anne Schafer has experience in diverse and highly regulated sectors including financial services, infrastructure, member service, health and transport. She has ASX, an unlisted public company, government and advisory experience. She is currently a director of Av Super, C S Energy, Urban Utilities, Catholic Church Insurance and Chair of the National Injury Insurance Agency Qld. She is President of the National Competition Council.

    Her Committee experience includes Audit and Finance, Risk, Investment, People, Remuneration and Nomination, Governance, Culture and Remuneration. She facilitates in Risk and Strategy for the Australian Institute of Company Directors.

  • Peter Forday
    Board Member

    Peter Forday joined the Mercy Community Board in 2019 and is the new Chair of the Mission People and Culture Committee. He brings to Mercy Community his commitment to human rights, social justice and community cohesion; and a relational approach that is calm, respectful and personable.

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    Peter Forday

    Board Member

    Peter Forday joined the Mercy Community Board in 2019 and is the new Chair of the Mission People and Culture Committee. He brings to Mercy Community his commitment to human rights, social justice and community cohesion; and a relational approach that is calm, respectful and personable.

    Since 2010, Peter has been a sought after independent consultant offering facilitation and performance coaching for clients seeking better ways to engage, develop and lead others.

    His work is based on a 35 year career that has included roles ranging from direct service delivery, program and policy development, and management through to executive leadership roles at CEO and Board level. He has worked within and alongside community, government and private industry on issues including disability, refugee settlement, diversity and inclusion, Aboriginal and Torres Strait Islander reconciliation, child protection, youth justice, crime prevention, health, housing, employment, education and sport. He has been highly successful in building strong, innovative and high performing teams and work places and in facilitating powerful alliances between diverse individuals and groups.

    Peter was a recipient of a Premier’s Scholarship to participate in the inaugural Harvard based Queensland Leadership Program delivered by Social Leadership Australia. He is also an alumnus and faculty member of the Alliance for Leadership Learning’s Executive Challenge Academy, an Adjunct Senior Research Fellow with Griffith University, and Chair of Multicultural Australia, Welcome Sports and the Police Ethnic Advisory Group.

  • Dr Steve Hambleton
    MBBS, FAMA, FRACGP(hon), FAICD

    Dr Steve Hambleton is an Adjunct Professor with the University of Queensland and a General Practitioner in Brisbane…

     

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    Dr Steve Hambleton

    MBBS, FAMA, FRACGP(hon), FAICD

    Dr Steve Hambleton is an Adjunct Professor with the University of Queensland and a General Practitioner in Brisbane.  He is a former State and Federal President of the Australian Medical Association and is still involved in primary health reform at the Federal level.  He has a strong interest in Aboriginal and Torres Strait Islander Health and has Digital Health and Medical Professional Indemnity Insurance experience.