Our Executive Team

  • Fritha Radyk
    CEO

    Fritha was appointed CEO of Mercy Community in July 2019. She is a successful executive with impeccable leadership credentials, having led complex projects and operations for a large management consulting, healthcare and community services organisations in Australia and overseas for more than 20 years.

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    Fritha Radyk

    CEO

    Fritha was appointed CEO of Mercy Community in July 2019. She is a successful executive with impeccable leadership credentials, having led complex projects and operations for a large management consulting, healthcare and community services organisations in Australia and overseas for more than 20 years. Her warm and engaging leadership style coupled with her strong business acumen provides a firm foundation for Mercy Community to deliver quality, values-aligned disability, aged care and family services to communities in Queensland and Northern NSW.

    Fritha began her career at Ernst and Young in New Zealand where she specialised in strategic planning, project management and process reengineering with a subspecialisation in Healthcare. She also spent time in Canada running a Healthcare and Education consulting firm with colleagues from Ernst and Young.  After leaving consulting Fritha found her passion in operations with key line management roles as manager of the Mergers and Acquisitions team for the New Zealand Commerce Commission, and operations manager for the Chemistry Group at Industrial Research Limited.

    After moving to Australia she called on her management consulting background again working in private equity specialising in small growing companies. Returning to her roots in Healthcare she then spent several years at Mater Health Services completing a major change program for the main site, including the closure of the Mater Children’s Hospital, and then moved on to open and lead a new regional Mater Hospital in Springfield. In her next role as COO of Icon Cancer Care, she led a large team of healthcare professionals across Australia and worked with the leadership team and private equity investors to drive accelerated growth of the organisation.

    At Mercy Community, Fritha is excited to be working with the Board and Leadership Team to deliver sustainable and mission-driven services that meet the needs of local communities today and tomorrow. She also enjoys the strong personal alignment she has with the Mercy mission, counting her role as a Foster Mum among her proudest achievements.

  • Kym Langill
    Executive Director Families & Young People Services

    Kym commenced in the role of Executive Director Families & Young People Services  in November 2017. Kym is responsible for leading this portfolio in mission, vision and values; strategic and high quality operations of the service delivery; and communication and engagement of stakeholders.

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    Kym Langill

    Executive Director Families & Young People Services

    Kym commenced in the role of Executive Director Families & Young People Services  in November 2017.  In this role, Kym is responsible for leading the Families and Young People Services portfolio in: the mission, vision and values; strategic and high quality operations of the service delivery; and communication and engagement of stakeholders.

    Kym brings to the role a wealth of experience in the community services sector. Prior to joining Mercy Community Kym was an experienced NSW Public Sector Senior Executive spanning both Human Service and Central agencies including Department of Premier & Cabinet, Family and Community services and Juvenile Justice. She has demonstrated expertise in change management and reform implementation.   Kym has a long work history with the NGO sector – most recently as the Director Housing and Homelessness for a large NGO in Northern NSW.

    Kym shows leadership in strategic engagement both inside the organisation and in partnership with external stakeholders. Her successes include redesigning a number of service systems including the Specialist Homeless Services, Out of Home Care services and Universal Early Intervention services in Northern NSW.

    In this role, Kym’s aim is to support the organisation to lead the Families and Young People Directorate to achieve its strategic objectives and to help drive transformation.  Kym believes it’s important to consolidate the great work Families and Young People deliver consistent with the MC mission and values and at the same time provide strategic direction for the commercial objectives within an expanding and dynamic service sector.

    Kym is a relationship builder, a strategist and a strong collaborator known for her friendly, energetic can-do attitude.

    When Kym isn’t behind her desk or in meetings, she’s an avid fitness fanatic as a Les Mills gym instructor and forever mum to her rescued 10 year old golden retriever, Blossom.

  • Anne Skordis
    Executive Director, NDIS & Community Support

    Anne Skordis commenced in the role of Executive Director NDIS Services in February 2018. Anne is regarded as one of the leading experts in the NDIS across Australia and thus brings significant experience in relation to disability policy and services to Mercy Community.

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    Anne Skordis

    Executive Director, NDIS & Community Support

    Anne Skordis commenced in the role of Executive Director NDIS Services in February 2018. Anne is regarded as one of the leading experts in the NDIS across Australia and thus brings significant experience in relation to disability policy and services to Mercy Community. Anne was most recently an Expert Advisor at the NDIA and was formerly the General Manager Scheme Transition for the NDIA with responsibility for leading collaboration with the Commonwealth, States and Territories regarding transition to full implementation of the NDIS.

    Prior to her time at the NDIA, Anne held a number of high level Executive roles within the NSW Government related to disability and aged care policy, regional operations, and service delivery. Just before joining the NDIA her most recent NSW roles were in intergovernmental negotiations and disability policy reform including a role as the Executive Director, NDIS Implementation and Transition for the NSW Department of Family and Community Services, negotiating the initial design and implementation of the NDIS.

    Originally from Victoria, Anne studied social work and her early career was in income support programs, concessions and customer policy for gas and electricity providers in Victoria.

    Anne currently commutes between Geelong and Brisbane but enjoys regular weekends in Sydney being a tourist with her two grandsons.

  • Shanelle Bennett
    Director Mission Integration

    Shanelle Bennett was appointed to the Director Mission Integration role in November 2018, a vital role in our organisation, which is responsible for integrating Mercy Community’s mission and values.

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    Shanelle Bennett

    Director Mission Integration

    Shanelle Bennett was appointed to the Director Mission Integration role in November 2018, a vital role in our organisation, which is responsible for integrating Mercy Community’s mission and values. Shanelle and has been part of Mercy Community since 2016, where she was in a Pastoral Care and Volunteer Coordinator role at our Aged Care facility. It was here that she increased the number of volunteers by 150%, delivered pastoral care to residents, and initiated many beneficial programs and relationships for Mercy Community.

    Shanelle has a wealth of experience in counselling and pastoral care, including roles with Salvation Army, Australian Catholic University, Queensland Department of Corrections, and an Executive Director position with NET Ministries. While at NET Ministries, Shanelle, along with her husband, developed a cutting-edge youth ministry across Australia, which was authentic, sustainable, and adaptable. Shanelle and her husband also established an international ministry in Uganda.

    Shanelle brings to the role strong servant leadership skills, empathy, and a person-centred approach. She has excellent interpersonal skills, and the ability to drive cultural and transformational change in an organisation.

    Shanelle is married with three grown children, who now have families of their own.

  • Brendan Wong
    Chief Financial Officer

    Brendan commenced in the role of Chief Financial Officer in February 2020. Brendan has deep financial and corporate experience, having worked for a range of ASX-listed entities in the past 17 years, as well as professional accounting experience after a 5 year tenure with a Big-4 firm.

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    Brendan Wong

    Chief Financial Officer

    Brendan commenced in the role of Chief Financial Officer in February 2020. Brendan has deep financial and corporate experience, having worked for a range of ASX-listed entities in the past 17 years, as well as professional accounting experience after a 5 year tenure with a Big-4 firm. Qualifying as a Chartered Accountant early in his career, Brendan was subsequently promoted to Fellow in 2012 in acknowledgement of his leadership and management expertise. Brendan’s skillset crosses from all aspects of finance into other associated areas of strategy, risk, governance, administration and compliance.

     

    Before commencing at Mercy Community, Brendan’s professional background included senior finance roles for well-known publicly listed entities such as the Clem7 tollroad, AirportLinkM7 tollroad, Downer and Shine Lawyers. These complex and challenging roles have provided him with a strong appreciation of the interaction between finance and operations, and the critical function that support areas play in delivering on the organisation’s purpose. Additionally, his pro bono work over the past 15 years in the not-for-profit space for organisations such as Emmanuel Community, 40 Days for Life and Real Talk Australia have given him a keen insight on the financial challenges facing purpose-based organisations.

     

    In addition to his professional and not-for-profit experience, Brendan brings his Catholic faith and love of God to Mercy Community. Through a combination of the sense of vision, mission and purpose, Brendan is looking to build on the legacy of the Sisters of Mercy in serving this essential part of the community.

     

    When not at work, Brendan enjoys spending time with his wife and four beautiful children, playing the piano and improving his skills on the golf course.

  • Mark Cook
    Director People & Culture

    Mark is a successful Global Human Resources Executive with over 25 years’ experience in roles at senior management level.  Experienced in Human Resources, Organisational Design, Change Management, Talent Attraction/Development, Business Services and Leadership.

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    Mark Cook

    Director People & Culture

    Mark is a successful Global Human Resources Executive with over 25 years’ experience in roles at senior management level.  Experienced in Human Resources, Organisational Design, Change Management, Talent Attraction/Development, Business Services and Leadership.

    He has worked functionally in technology, sales, service, financial planning, business banking, finance, corporate services, energy and the government sectors.

    Mark is experienced in driving cultural and business change with a passion for people and a strong focus on delivery through leadership development, Agile Project methodology and Lean process improvement.

    He believes in enabling teams to be successful and building their skills, with a focus on simplicity of design and getting work done in an agile way. Mark strongly believes in enabling teams to be self-sufficient and empowered and to have the access they need to the business context to be successful. This philosophy is based on the performance of teams bringing greater strength and better outcomes over the dependency on the individual performer.

    Mark has led Human Resource and Talent teams globally and in Australia/New Zealand, and is known for driving a collaborative, learning and high performing team environment.

     

  • Tim Nayton
    Director Governance and Risk

    Tim has a passion for achieving excellence in health, aged and community care services through the development and implementation of clinical governance, enterprise risk and quality management systems.

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    Tim Nayton

    Director Governance and Risk

    Tim has a passion for achieving excellence in health, aged and community care services through the development and implementation of clinical governance, enterprise risk and quality management systems.

    Tim commenced his professional career as a Physiotherapist and completed a postgraduate qualification in musculoskeletal physiotherapy and focused on that specialised area for several years before moving into managing occupational health.

    After completing an MBA and graduate qualifications in Clinical Governance Tim commenced his executive career in health, aged and community care which has spanned over 15 years working in many parts of Australia with multinational, national and state-based organisations.

    Through his educational qualifications, clinical expertise, and senior executive experience within commercial and mission-based organisations, Tim comes to Mercy Community with a unique range of skills and experience.

    Throughout his management career Tim’s leadership philosophy has been based on three key tenets; to achieve service excellence, to build operational and financial resilience, and to grow organisational capability – especially through people and technology.

    Tim is always focussed on developing processes and frameworks that enable an organisation to consistently meet the principles of person-centred care by ensuring people are treated with compassion and dignity, where they participate in decision making, and where the client’s needs and aspirations are foremost in the care planning process.

     

  • Janet Rhodes
    Executive Director, Aged Care

    Janet has held senior executive roles since 2005. From 2005-10 she worked in the UK as a senior public health manager, across primary and secondary care

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    Janet Rhodes

    Executive Director, Aged Care

    Janet has held senior executive roles since 2005. Our newest executive team member, joining us in April 2021. From 2005-10 she worked in the UK as a senior public health manager, across primary and secondary care. Janet is a registered nurse and holds a MSc in Nursing Health Research and Policy, BSc Hons Health Studies and BSc Hons Community Practitioner and Public Health. Since coming to Australia in 2010, Janet has worked for not-for-profit and faith-based organisations. She has also had experience working in an advisory and consulting capacity for compliance management.

    With a background in nursing, Janet has a strong foundation of practical and operational knowledge, which is now complemented by a wealth of strategic experience across primary and secondary care including retirement living, residential care, NDIS and community.

    “I am passionate about quality of care and equity of service,” said Janet. “I believe Aged Care is a relationship industry and relationships matter. It is a service built on successful relationships and partnerships—I believe services built on relationships deliver a quality, meaningful journey for each individual resident and client …a quality care journey that can be delivered sustainably within the current financial constraints of aged care.”

Our Board

  • Rowena Mcnally
    Chair

    Rowena has over 25 years’ experience as a board director and board chair. She has served on a number of national and regional boards across a broad range of areas including Catholic and government hospital, health and aged care services, disability, water and energy infrastructure and professional membership organisations.

     

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    Rowena Mcnally

    Chair

    Rowena has over 25 years’ experience as a board director and board chair. She has served on a number of national and regional boards across a broad range of areas including Catholic and government hospital, health and aged care services, disability, water and energy infrastructure and professional membership organisations.

    Rowena has held several roles with Church entities including Chair of Catholic Health Australia. She currently serves on the board of Archdiocesan Development Fund, Power and Water Corporation (NT), Indigenous Essential Services Ltd Australia, Isa Rodeo Ltd (Chair) and Centacare New England North West.

    Rowena holds a Bachelor of Law and is a Fellow of the Australian Institute for Company Directors, a Fellow of the Australian Institute of Managers and Leaders, a Fellow of the Resolution Institute and a member of the Risk Management Institute of Australasia.

    Qualifications: LLB, FAICD, FAIML, FRI

  • Jeff Carlos
    Deputy Chair

    Jeff joined the Board as Deputy Chair on 24 February 2021. He is also chair of the Finance, Audit and Special Projects Committee and a member of the Enterprise Risk Committee.

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    Jeff Carlos

    Deputy Chair

    Jeff joined the Board as Deputy Chair on 24 February 2021. He is also chair of the Finance, Audit and Special Projects Committee and a member of the Enterprise Risk Committee.

    Jeff has over 40 years’ experience as a Chartered Accountant and has 20 years’ experience as board director and chair. He has worked in public practice consulting to corporate and family groups in the areas of audit, taxation, superannuation and business planning.

    Directorships held include both profit and non-for-profit companies including mission-based organisations. Currently Jeff also sits on the finance council for The Roman Catholic Trust Corporation for The Diocese of Rockhampton, the body of governance for Central Queensland Catholic Education schools and colleges, Centacare, Diocesan Development Fund and the Diocese and Parishes.

    Jeff has been a Registered Company Auditor and Superannuation Fund Auditor until 2020 and has an extensive experience on finance, audit and risk committees as well as interacting with many such committees in the capacity of external auditor.

    Qualifications: BBus, FCA, FCPA, MAICD

  • Julie-Anne Schafer
    Non-Executive Director

    Julie-Anne Schafer has experience in diverse and highly regulated sectors including financial services, infrastructure, member service, health and transport. She is President of the National Competition Council and a director of Av Super, C S Energy and Urban Utilities.

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    Julie-Anne Schafer

    Non-Executive Director

    Julie-Anne Schafer has experience in diverse and highly regulated sectors including financial services, infrastructure, member service, health and transport. She is President of the National Competition Council and a director of Av Super, C S Energy and Urban Utilities,

    Julie-Anne was Chair of the National Injury Insurance Agency Qld. She has been a director of several insurers and was Chair of RACQ. She has served as President of the Queensland Law Society and as Deputy Chancellor of the Queensland University of Technology, as well as on advisory Committees at other Queensland Universities. Her Committee experience includes Audit, Risk and Compliance, Investment, People, Nomination, Governance, Culture and Remuneration.

    She facilitates in Governance, Risk and Strategy for the Australian Institute of Company Directors.

    Qualifications: LLB (Hons), FAICD

  • Peter Forday
    Non-Executive Director

    Peter Forday’s career spans four decades and has included roles ranging from direct service delivery, program and policy development and management through to executive leadership roles at CEO and Board level.

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    Peter Forday

    Non-Executive Director

    Peter Forday’s career spans four decades and has included roles ranging from direct service delivery, program and policy development and management through to executive leadership roles at CEO and Board level. He has worked within and alongside community, government and private industry on issues including disability, refugee settlement, diversity and inclusion, Aboriginal and Torres Strait Islander reconciliation, child protection, youth justice, crime prevention, health, housing, employment, education and sport.

    Peter is an independent consultant offering facilitation and performance coaching for individuals, teams and organisations seeking better ways to engage, develop and lead others. He is an Adjunct Senior Research Fellow with Griffith University, and Chair of Multicultural Australia, Welcome Sports, the Police Ethnic Advisory Group and the recently established Queensland Mental Health Consumer Representative Peak.

  • Dr Steve Hambleton
    Non-Executive Director

    Dr Steve Hambleton is a Specialist General Practitioner in Brisbane. He is a former State and Federal President of the Australian Medical Association and is still involved in primary health reform at the Federal level.

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    Dr Steve Hambleton

    Non-Executive Director

    Dr Steve Hambleton is a Specialist General Practitioner in Brisbane. He is a former State and Federal President of the Australian Medical Association and is still involved in primary health reform at the Federal level. He also serves on the boards of Avant Mutual Group Limited, the Digital Health CRC and is the President of the AMA Queensland Foundation. He is also currently the Chief Clinical Advisor to the Australian Digital Health Agency and Chairs their Clinical Governance Committee.

    Qualifications: MBBS, FAMA, FRACGP(hon), FAICD

  • Gail Davidson
    Non-Executive Director

    Gail has worked in management for over 40 years. She has worked in the disability sector for over 26 years at executive level and has been responsible for the provision of a range of services for children and adults. She has managed the establishment of new services in Queensland, New South Wales and South Australia.

     

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    Gail Davidson

    Non-Executive Director

    Gail has worked in management for over 40 years. She has worked in the disability sector for over 26 years at executive level and has been responsible for the provision of a range of services for children and adults. She has managed the establishment of new services in Queensland, New South Wales and South Australia.

    Gail has been a member of Government Boards and Committees such as the Inaugural Chair of the Regional Disability Council CQ, the Disability Council of Queensland and the Complaints Management Quality Committee, providing advice to the Minister on issues relating to people with a disability and their use of Government services.

    Gail has also served on the Board of the Gambling Community Benefit Fund under Treasury, which recommends the distribution of government funds to community organisations to assist them to meet community need. She has presented papers at the Australian Society for the Study of Intellectual Disability Annual National Conference and has been a member of the Queensland Government’s “CQ – A New Millennium Project” and the Gladstone Foundation. She was on the National NDIS Policy Committee on Social Inclusion and Accommodation in Canberra. Gail served four terms as a Director and Chair of the People Performance and Culture Committee on the Board of the Gladstone Ports Corporation.

    Gail has particular expertise in the operation of community based not-for-profit organisations and the provision of services within regional centres. She has an extensive network of contacts within Government and non-government organisations and businesses.

    Gail has a management qualification, continues her studies and is a Fellow of the Australian Institute of Company Directors.

    Qualifications: FAICD

  • Mary Lowcock
    Non-Executive Director

    Mary Lowcock is a Sister of Mercy of the Institute of the Sisters of Mercy of Australia and Papua New Guinea (ISMAPNG) and has a broad range of experience in various sectors within the Catholic Church.

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    Mary Lowcock

    Non-Executive Director

    Mary Lowcock is a Sister of Mercy of the Institute of the Sisters of Mercy of Australia and Papua New Guinea (ISMAPNG) and has a broad range of experience in various sectors within the Catholic Church.

    Her early years in ministry were in teaching and administration in a number of Catholic schools in the Diocese of Townsville but in the 1990’s she accepted other ministries within the Church.

    Mary was a member of the Leadership Team of the Congregation of the Sisters of Mercy Townsville, the Executive Officer of Pastoral Planning in the Diocese of Townsville, the Director of Catholic Mission in the Archdiocese of Brisbane and the Executive Officer of Catholic Religious Australia, Queensland. In these positions, throughout her life, Mary was a member of many committees and boards.

    In recent years, Mary retired from active ministry and has been enjoying more rest and relaxation, pursuing hobbies such as golf and cooking, and keeping her feet on the ground as a member of the St Vincent de Paul Conference, West Chermside.

    Qualifications: Diploma of Teaching, BA, MTh, MBA

  • Patrick O’Sullivan
    Non-Executive Director

    Patrick O’Sullivan is the Corporate Services Executive at Brisbane Catholic Education, a position he has held since March 2020. Patrick is a seasoned senior executive with a strong background in financial services, asset and infrastructure services, procurement services and governance. As the Corporate Services Executive, Patrick is responsible for the people and culture, asset and infrastructure, financial services and office services functions.

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    Patrick O’Sullivan

    Non-Executive Director

    Patrick O’Sullivan is the Corporate Services Executive at Brisbane Catholic Education, a position he has held since March 2020. Patrick is a seasoned senior executive with a strong background in financial services, asset and infrastructure services, procurement services and governance. As the Corporate Services Executive, Patrick is responsible for the people and culture, asset and infrastructure, financial services and office services functions.

    Previously, Patrick worked with St Vincent’s Health Australia in the roles of Executive General Manager, Corporate Services and Chief Financial Officer for St Vincent’s Care Services (the aged care arm of St Vincent’s Health Australia). In this role he stewarded significant transformative changes to the delivery of consumer-based aged care, focusing on streamlining service delivery, strengthening governance and maintaining a culture of continuous improvement.

    He has been instrumental in establishing new models and frameworks for the provision of health and aged care support services embedded in a culture of excellence and integrity.

    Patrick holds a Bachelor of Commerce from University of Queensland and is a member of the Chartered Accountants Australia and New Zealand.

    He has been a significant contributor to several Archdiocesan Committees in Brisbane, including Centacare. He has also previously held a number of governance roles including Councillor on the Mercy Partners Council and a Director of Mt St Michael’s College Ltd.

    Qualifications: BCOM, ACA