Aboriginal and Torres Strait Islander people should be aware that this website contains images, voices and names of deceased persons.

Spotlight on Support Workers – Alison Charpentier

At Mercy Community, we’re proud of the lengths that our team members go to, providing the best possible service to the people we support. So, we thought we’d celebrate Alison Charpentier, a Mercy Community Support worker who embodies the spirit of Mercy Community’s mission and values and inspires inclusion every day. Meet Alison Charpentier Alison […]

Mercy Community helps disabled mother and daughter get back on their feet

Daphne with her daughter, Isobelle, and two dogs.

Life hasn’t been easy for 91-year-old Daphne MacKinnon and her daughter Isobelle Kania.But fortunately, Mercy Community was there to support them in their hour of need.Here, Isobelle, 58, shares her story and thanks our Short-Term Restorative Care Team for stepping in and giving them hope when they almost gave up. Falling on hard times “I […]

Mercy Community – Changes to Services

Mercy Community has announced we will transition out of some services during the next few months. The affected services are Residential Care and Transition Services (RCaTS), Foster and Kinship Care (FKC), Supported Independent Living Services (SILS) and the Romero Centre. Mercy Community will continue to offer Aged Care Services, Disability Support Services (apart from SILS), […]

Volunteering with a Disability: Pride in a job well done

The first thing you’ll notice about Emma is her infectious smile, and nothing makes her smile more than working as a volunteer. Living with cerebral palsy means that Emma faces daily challenges, but she tackles them all with determination and courage. We’d like to share her story and how Mercy Community supported Emma with finding […]

Calm in the storm: Cyclone preparedness at Loreto

It takes nerves of steel to brave a cyclone. But you also need meticulous planning and preparedness. At Loreto Aged Care facility, staff left nothing to chance when faced with the threat of Tropical Cyclone Kirrily. The Category 3 system crossed the Queensland coast just north of Townsville at around 10pm on 25 January, dumping […]

Man’s best friend: Animal magic in our residential care homes

It’s enough to make Lassie jump for joy! Here at Mercy Community, five-year-old Castiel is proving man’s best friend really is a dog – while helping kids in residential care live happier lives. A crossbreed of Chihuahua, Shih Tzu, and Maltese, he’s a popular member of the family at our home in Brassall, Ipswich, and […]

From residential care to reunification: Supporting families on the path to success

A young boy smiles at the camera with his brother's arm around him.

In the realm of residential care, challenges often loom large. But you don’t have to look very far to find stories of triumph that are testament to the dedication and resilience of Mercy Community’s care teams.   Here, we delve into the heartwarming narratives of siblings as they journey from residential care to reunification with their […]

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