Programs

Centrelink Agent & Access Point

Delivered at our Lowood Hub, our Centrelink Agency provides face-to-face support to customers wanting to access Centrelink, Medicare and Child Support assistance.

Our team can assist with:

  • Verifying identification on behalf of Centrelink
  • Assisting people with creating MyGov accounts
  • Submitting required paperwork
  • Providing general information about payments and obligations.

See our full list of programs.

Contact the Centrelink Agent & Access Point team today!

Mercy Community Lowood Hub

24 Railway Street Lowood QLD 4311

Phone: 07 5426 3432
Email: lowoodhub@mercycommunity.org.au

Opening hours

Integrated Early Years’ Service and Targeted Family Support:
9am-5pm Monday-Friday

Centrelink Agency: 9am-3pm Monday-Friday

Mercy Community partners

The Lowood Hub services are delivered in partnership with the Department of Education & Training, Department of Human Services, and the Department of Child Safety, Youth & Women.

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What families are saying about Mercy Community's Lowood Hub

“Mercy Community's Lowood Hub brings the community together for the best outcomes and is a valuable resource in the community.”

Enquire today about Mercy Community services today!

Enquire now