Centrelink Agent & Access Point
Centrelink Agent & Access Point
Delivered at our Lowood Hub, our Centrelink Agency provides face-to-face support to customers wanting to access Centrelink, Medicare and Child Support assistance.
Our team can assist with:
- Verifying identification on behalf of Centrelink
- Assisting people with creating MyGov accounts
- Submitting required paperwork
- Providing general information about payments and obligations.
Contact the Centrelink Agent & Access Point team today!
Mercy Community Lowood Hub
24 Railway Street Lowood QLD 4311
Opening hours
Integrated Early Years’ Service and Targeted Family Support:
9am-5pm Monday-Friday
Centrelink Agency: 9am-3pm Monday-Friday
Mercy Community partners
The Lowood Hub services are delivered in partnership with the Department of Education & Training, Department of Human Services, and the Department of Child Safety, Youth & Women.

What families are saying about Mercy Community's Lowood Hub
“Mercy Community's Lowood Hub brings the community together for the best outcomes and is a valuable resource in the community.”