Programs

Centrelink Agent & Access Point

Delivered at our Lowood Hub, our Centrelink Agency provides face-to-face support to customers wanting to access Centrelink, Medicare and Child Support assistance.

Our team can assist with:

  • Verifying identification on behalf of Centrelink
  • Assisting people with creating MyGov accounts
  • Submitting required paperwork
  • Providing general information about payments and obligations.

See our full list of programs.

Contact the Centrelink Agent & Access Point team today!

Mercy Community Lowood Hub

24 Railway Street Lowood QLD 4311

Phone: 07 5426 3432
Email: lowoodhub@mercycommunity.org.au

Opening hours

Integrated Early Years’ Service and Targeted Family Support:
9am-5pm Monday-Friday

Centrelink Agency: 9am-3pm Monday-Friday

Mercy Community partners

The Lowood Hub services are delivered in partnership with the Department of Education & Training, Department of Human Services, and the Department of Child Safety, Youth & Women.

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What families are saying about Mercy Community's Lowood Hub

“Mercy Community's Lowood Hub brings the community together for the best outcomes and is a valuable resource in the community.”

Enquire today about Mercy Community services today!

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Reconciliation Statement

In the spirit of Reconciliation, Mercy Community acknowledges the traditional owners and country on whose lands we provide our services and recognises the cultural and spiritual connection of Aboriginal and Torres Strait Islander people earth, land and sea.

We wish to pay respects to the Elders past and present, as well as the emerging leaders, and the important role they share across these Mercy Community sites.

Learn more